Anyone who wants to save money on their phone bill. All you need is a broadband connection!

If you’ve got Voice Box or a Budgetone phone, then yes. If you’ve got a Softphone then no.

Yep, as long as they’ve got an NZ residential billing address and a credit card.

They sure do. We rallied together some of our iTalk customers and a massive 85% reckoned the call quality was ‘similar’ or ‘better than’ a normal telephone. It can depend on the speed and quality of your broadband, so the faster your plan the better.

Yes. Just like the telephone network, you get a phone number, which means anyone from anywhere in the world can call you. And you answer just like you would normally.

You can call any phone, anywhere in the world. And when you talk to other iTalk customers, the call’s free.

It can, but only if you choose the iTalk Voice Box as your device. That’s because a Voice Box lets you make calls over the traditional phone network if the power goes out. Just remember that those calls won’t be at the regular iTalk rates, until the power gets up and going again.

Yes, but only if you choose to use an iTalk Voice Box. But don’t worry, you can still make calls from the traditional phone network - just dial *00 before the number you’re calling. All incoming calls to your iTalk number and your ‘old’ phone number will ring on the same handset.

Very easy - and we test everything to make sure! All you’ve really got to do is follow our simple instructions for a few minutes, and you’re away. If you still need help, though, there’s always support via our help desk.

Yes you can. This can be done via our signup form or by giving us a call. Just make sure it’s not your primary line number or has broadband on it. Porting has a lead time of approximately two business days.