Please note: To get MAX Broadband you must be a MAX Voice customer.

Our MAX broadband plans all offer maximum download and upload speeds of up to 10Mb/s. The service is designed so you will get the fastest speeds available when you choose to get online.

Broadband speed is usually measured in Kilobits (Kb) which refers to the amount of data you can download in one second. To represent the speed on our Slingshot plans we refer to Megabits (Mb) where 1Mb is about 1000Kb.

For a variety of reasons the broadband connections speeds may vary and not reach the maximum download speeds possible. The following reasons will help explain why this may occur:

• Your computer and home network - your computer's set up and operating system will affect speed. Remember that if you've also got multiple computers connected with a router they will all share your connection speed.
• The quality of the wiring in your house can impact the speed of the service.
• Location of the web site or host site. Downloading from a New Zealand website may be faster than downloading from a site hosted overseas. Also the amount of customers on a web site can influence the speeds you will receive.
• Time of the day. In peak periods where internet traffic increases, you are likely to experience slower speeds as more people access the internet. This is why we have differing Traffic levels for each of our plans, giving you the option to maintain higher speeds during peak times as your traffic will have a higher priority.

• 1 GB Email
• 5 x additional mailboxes @ 20MB
• Free off-peak downloading
• Email Virus Protection
• Email Spam Protection
• Data banking

When you surf the Internet you are downloading (or uploading) data. Data is usually measured in Megabytes (MB) where 1000MB equals a Gigabyte (GB). Broadband plans come with a range of different data options. Obviously the more data a plan has the more you can browse the internet, download music and so on.

Usually when you reach your monthly data allowance you will have your broadband speed reduced to 64Kbps. However with Slingshot you can choose to continue browsing at your specified plan speed by purchasing more data.

With Slingshot you can measure your data usage using your "My Account" section online. This way you can monitor your data usage to ensure that you don’t run out and you get broadband speeds for the entire month.

Yes. As a general rule most computers less than 3-4 years old will be suitable for MAX broadband. Please refer to the table below for detailed information.

If you buy a data block, the unused amount at the end of the month will roll over into the next month for when you next need it - each block lasts for 12 months! Click here for our data block pricing.

Download or browse the internet between 1am and 7am and it wont count towards your monthly data cap. How good is that! This includes any movies, music or photos you download along with as many web sites as you can visit.

For selected Slingshot broadband plans you have the option to purchase additional data in 'blocks' when you reach your monthly data allowance.

Additional data blocks can be purchased from your Slingshot My Account section and the cost appears on your next monthly bill. There is no limit to the amount of data you can purchase.

Also, you can chose to automatically purchase data blocks so you surf at speed 24/7!

If you don't want to purchase additional data we'll just ease you back to dial-up speeds and you won't have to pay an extra penny.

There are various additional data block options for you to choose from.

Data Block	Price
5GB	$10
20GB	$25
50GB	$50

An email will be sent to your Slingshot email address when you have used 75% of your available data. We’ll also send you another email once you have reached your cap.