It’s a Better Place at Slingshot, however we understand that sometimes things do go wrong. We value your feedback and this includes any complaints you may have regarding our products or services.

If you would like to register a complaint with Slingshot, there are a few ways you can get in touch:

To go through the net, choose the Contact Us option. We’ll get in touch in no time.

If you’d prefer to chat about it, dial 0800 89 2000. You’ll reach our contact centre, which is open Monday to Saturday 8am to 10pm, and Sundays 10am to 10pm.

Rather put pen to paper? To send a letter use the below address, and don’t forget to pop down your account number too:

Slingshot Customer Service Team
PO Box 108-109
Symonds Street
Auckland
New Zealand

If you would like to know more about the Slingshot Complaints Policy, click here.